For many businesses, going online was the only option to overcome the pandemic’s obstacles. Many retail firms experimented with novel digital experiences for their customers and offered them.
Some of these brands learned that they didn’t just make it through this time. They recognised an opportunity to succeed.
What happens next when you’ve successfully retained old customers and gained new ones? What should brands do now that things are slowly returning to normal to retain this connection?
The answer could very well be omnichannel. It’s not a new notion, but it was dismissed for years because it appeared to be so logistically and technically difficult.
Today, omnichannel is deserving of a second look, especially if your company wants to stand out from the crowd – and there is evidence that omnichannel achieves just that.
Do you want to learn more?
Join us for Stridec 9th webinar, From Offline to Online: Fashioning the Retail Omnichannel Experience, on July 29, 2021 at 2 p.m. PHT. Whether you provide items or services, are B2B or B2C, there will be significant insights for your organization, even though our case study discussion concentrates on retail. Everyone is invited!
Please visit our registration page to register for this event. To learn more about this event, examine past webinar topics, or watch past Stridec replays, go to our Stridec page on our website.
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